Celebrate FAQs for Your Contributors
Here are the most frequently asked questions for Celebrate Contributors. If these don't answer your question, please submit a request and we'll try to get back to you with 24 hours.
Connecting to Celebrate FAQs (including FAQs for Creators and Recipients)
Recording and Uploading Your Video
- Trying to record a video on my Samsung Galaxy S9, neither the video nor the audio seemed to be working. What can be the problem?
- Can I add text, photos or music to my video submission?
- Can I use any web browser (e.g. Chrome, Firefox, Safari, Mozilla) to record my video?
- Can I record my video on my smart phone, tablet or computer?
- I would like to create a Celebrate group video to give to someone else. What do I do?
- Will I receive a copy of the final video?
- Will I receive a confirmation that the Creator has received my video submission?
- I recorded my video but it is difficult to hear the audio/there is no audio. What should I do?
- Does it matter if my video is recorded vertically or horizontally?
- What happens if I miss the deadline for submitting my video? Can I submit it late?