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  1. LifeTales and Celebrate Support, Tutorials and FAQs
  2. Celebrate FAQs for Your Contributors

Celebrate FAQs for Your Contributors

Here are the most frequently asked questions for Celebrate Contributors. If these don't answer your question, please submit a request and we'll try to get back to you with 24 hours.

Connecting to Celebrate FAQs (including FAQs for Creators and Recipients)

  • How do I get to Celebrate FAQs?

Recording and Uploading Your Video

  • Trying to record a video on my Samsung Galaxy S9, neither the video nor the audio seemed to be working. What can be the problem?
  • Can I add text, photos or music to my video submission?
  • Can I use any web browser (e.g. Chrome, Firefox, Safari, Mozilla) to record my video?
  • Can I record my video on my smart phone, tablet or computer?

General Questions

  • I would like to create a Celebrate group video to give to someone else. What do I do?
  • Will I receive a copy of the final video?
  • Will I receive a confirmation that the Creator has received my video submission?
  • I recorded my video but it is difficult to hear the audio/there is no audio. What should I do?
  • Does it matter if my video is recorded vertically or horizontally?
  • What happens if I miss the deadline for submitting my video? Can I submit it late?
See all 9 articles
LifeTales and Celebrate Support, Tutorials and FAQs
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